This Privacy Policy applies to all personal information collected by Trusty Travel Tips (we, us or our)

via the website located at trustytraveltips.com (Website).

What information do we collect?

The kind of Personal Information that we collect from you will depend on how you use the

website. The Personal Information which we collect and hold about you may include:

email address name login credentials payment details address phone number

Types of information

The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal

Information and Sensitive Information.

Personal Information

means information or an opinion about an identified individual or an

individual who is reasonably identifiable:

whether the information or opinion is true or not; and

whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in

most cases not be classified as “Personal Information” and will not be subject to this privacy

policy.

Sensitive Information 

is defined in the Privacy Act as including information or opinion about

such things as an individual’s racial or ethnic origin, political opinions, membership of a political

association, religious or philosophical beliefs, membership of a trade union or other professional

body, criminal record or health information.

Sensitive Information will be used by us only:

for the primary purpose for which it was obtained;

for a secondary purpose that is directly related to the primary purpose; and

with your consent or where required or authorised by law.

How we collect your Personal Information

We may collect Personal Information from you whenever you input such information into

the Website, related app or provide it to Us in any other way.

We may also collect cookies from your computer which enable us to tell when you use the

Website and also to help customise your Website experience. As a general rule, however,

it is not possible to identify you personally from our use of cookies.

We generally don’t collect Sensitive Information, but when we do, we will comply with the

preceding paragraph.

Where reasonable and practicable we collect your Personal Information from you only.

However, sometimes we may be given information from a third party, in cases like this we

will take steps to make you aware of the information that was provided by a third party.

Purpose of collection

We collect Personal Information to provide you with the best service experience possible

on the Website and keep in touch with you about developments in our business.

We customarily only disclose Personal Information to our service providers who assist us in

operating the Website. Your Personal Information may also be exposed from time to time to

maintenance and support personnel acting in the normal course of their duties.

By using our Website, you consent to the receipt of direct marketing material. We will only

use your Personal Information for this purpose if we have collected such information direct

from you, and if it is material of a type which you would reasonably expect to receive from

use. We do not use sensitive Personal Information in direct marketing activity. Our direct

marketing material will include a simple means by which you can request not to receive

further communications of this nature, such as an unsubscribe button link.

Security, Access and correction

We store your Personal Information in a way that reasonably protects it from unauthorised

access, misuse, modification or disclosure. When we no longer require your Personal

Information for the purpose for which we obtained in, we will take reasonable steps to

destroy and anonymise or de-identify it. Most of the Personal Information that is stored in

our client files and records will be kept for a maximum of 7 years to fulfill our record

keeping obligations.

The Australian Privacy Principles:

permit you to obtain access to the Personal Information we hold about you in

certain circumstances (Australian Privacy Principle 12); and

allow you to correct inaccurate Personal Information subject to certain exceptions

(Australian Privacy Principle 13).

Where you would like to obtain such access, please contact us in writing on the contact

details set out at the bottom of this privacy policy.

Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal

Information, please contact us as on the contact details set out at the bottom of this policy. All

complaints will be considered by us and we may seek further information from you to

clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with

you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome,

you may refer the matter to the Office of the Australian Information Commissioner.

Overseas transfer

Your Personal Information may be transferred overseas or stored overseas for a variety of

reasons. It is not possible to identify each and every country to which your Personal Information

may be sent. If your Personal Information is sent to a recipient in a country with data protection

laws which are at least substantially similar to the Australian Privacy Principles, and where there

are mechanisms available to you to enforce protection of your Personal Information under that

overseas law, we will not be liable for a breach of the Australian Privacy Principles if your

Personal Information is mishandled in that jurisdiction. If your Personal Information is transferred

to a jurisdiction which does not have data protection laws as comprehensive as Australia’s, we

will take reasonable steps to secure a contractual commitment from the recipient to handle your

information in accordance with the Australian Privacy Principles.

GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR)

provides additional protection to individuals located in Europe. The fact that you may be located

in Europe does not, however, on its own entitle you to protection under the GDPR. Our website

does not specifically target customers located in the European Union and we do not monitor the

behaviour of individuals in the European Union, and accordingly the GDPR does not apply.

How to contact us about privacy

If you have any queries, or if you seek access to your Personal Information, or if you have a

complaint about our privacy practices, you can contact us through: trustytraveltips@gmail.com.